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The archive · Marketing & Growth · Marketing decision · 2022–2023

RT-Mart lets Shanghai's lockdown staples speak — 'cold-palace vegetables' copy tops Weibo

After lockdown rations, RT-Mart writes first-person shelf posters: over-fed staples are 'cold-palace vegetables', scarce treats are 'A-listers'.

RT-Mart (大润发)

The ideaGive the products voices: ration-weary vegetables become 'cold-palace' characters and scarce treats 'A-listers', each speaking in witty first-person shelf lines.substantial

What it had to solve

After two months of lockdown in Shanghai, RT-Mart stores had been key supply outlets and residents had eaten the same five staple vegetables over and over. Before reopening, the Zhongyuan store team wanted posters that said goodbye to that shared experience — and drew people back in.

How it works

In June 2022, as Shanghai emerged from two months of lockdown, shoppers at RT-Mart hypermarkets found their vegetables talking. Carrots complained that they were 'never your favourite — allow me to leave with dignity'; cabbage admitted it was 'no longer the dish you want'; potatoes asked why every sprout had to be a happy occasion. Posters labelled these over-supplied staples 'cold-palace vegetables', while scarce treats — spring onions, garlic, eggs, cola, crisps — were crowned 'supermarket A-listers'.

The idea came from the stores themselves. RT-Mart had been one of the city's main supply channels during the lockdown, so its team knew exactly which five vegetables residents had eaten for two months: potatoes, carrots, white radish, onions and cabbage, nicknamed the 'five ration brothers'. The Zhongyuan store manager, Chen Runxin, said the roughly 19 poster sets were meant as a farewell to that shared experience and a way to bring customers back after reopening.

The copywriting took the form of first-person confessions on simple shelf posters, placed next to the actual produce. There was no media campaign behind it: shoppers discovered the posters, photographed them, and posted them online on 5 June 2022. Within roughly a day the hashtag #上海大润发文案 reached the top of Weibo's hot-search list; readers who had lived through the same two months recognised every line.

The effect went beyond one store. The agency tally counted about 7 billion exposures across platforms and more than 100 media mentions, and the 'smoke-and-fire literature' style became RT-Mart's signature: later series gave vegetables 'market slang', wrote 'barbecue literature' for summer, and in August 2023 partnered with publisher Dook to run a 'give yourself some time' edition across 44 renovated stores.

Why it lands

  • The retailer had first-hand data — it knew which staples customers were sick of — so the jokes were precise rather than generic.
  • Personifying the products made shelf labels feel like content, turning an ordinary store visit into something people photographed and shared.
  • The copy named a collective experience (weeks of the same rations) with warmth and humour, which gave the campaign its emotional resonance.
  • The format cost almost nothing and could be repeated endlessly, because the language system, not any single joke, became the brand asset.

What it did

Within roughly a day, #上海大润发文案 reached No.1 on Weibo's hot list; the agency later tallied about 7 billion exposures and 100+ media mentions. The 'smoke-and-fire literature' format became a repeatable brand language: later editions included 'market slang', 'barbecue literature' and a 2023 'give yourself time' series across 44 stores.

Case pageCase page: the full 'cold-palace' poster set

What you can take

Shelf labels are free media: write in customers' shared emotional language and every aisle becomes content people photograph; the series repeats because the language itself is the product.

Since then

RT-Mart kept the format and expanded it: after 'cold-palace vegetables' came 'market slang', 'barbecue literature' and a 2023 'give yourself some time' series created with publisher Dook Culture, which ran across 44 RT-Mart 2.0 stores with 142 more planned by the end of the 2024 fiscal year. Rivals copied the idea — Yonghui supermarkets wrote poems for fruit and vegetables, and Lianhua supermarkets ran 'hotpot literature' for its ingredients. What began as a goodbye to lockdown rations became a recognised genre of Chinese supermarket copywriting.

Sources

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