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The archive · PR & Stunts · Strategic decision · 2017–2019

Palau's passport stamp becomes an eco-pledge every visitor signs — 150,000 by 2019

The Pacific nation rewrites its immigration stamp as a vow to its children: visitors sign the Palau Pledge on arrival, backed by an in-flight film.

Palau Legacy Project · Host/Havas

The ideaTurn the arrival visa stamp itself into a signed eco-pledge: every visitor promises Palau's children to tread lightly, with an in-flight film to back it up.transformative

What it had to solve

Tourism is Palau's biggest income, but its annual visitors are almost eight times the population, and tourists were littering beaches and damaging reefs; the tiny nation needed to change visitor behaviour without killing the industry.

How it works

In December 2017 the Republic of Palau — whose annual tourist numbers are nearly eight times its population — changed what happens at immigration. Instead of a routine arrival stamp, every visitor's passport gets a full-page 'Palau Pledge' addressed to the children of Palau: 'I take this pledge, as your guest, to preserve and protect your beautiful and unique island home.' Visitors sign it at the border.

The idea came from the Palau Legacy Project, four marketing and PR professionals who had watched tourists treat the islands like a dump, working with Sydney agency Host/Havas and the Palauan government. Schoolchildren helped write the words, which are printed in five languages; a film called 'The Giant', inspired by a Palauan legend and played on every inbound flight, explains the pledge before visitors land. In November 2018 the Responsible Tourism and Education Act wrote it into law.

By early 2019, 150,000 visitors had signed — more than 6,000 in the first two weeks alone. The campaign became the first immigration policy of its kind in the world and one of the most awarded conservation works of its year: three Grands Prix at Cannes 2018, two D&AD Black Pencils, and Clio and London International Awards Grands Prix, with Iceland, New Zealand and Hawaii each launching their own version.

Why it lands

  • It made the commitment unavoidable — the border stamp is a ritual every visitor personally completes, so the message is signed, not just seen.
  • The pledge was addressed to Palau's children and written with schoolchildren, giving an abstract environmental rule a human, emotional counterpart.
  • The in-flight film used an ancient legend to explain cumulative impact before the visitor even landed, priming the signature.
  • Turning the campaign into immigration law (the 2018 Responsible Tourism and Education Act) gave the creativity enforcement power.
  • It exported itself: Iceland, New Zealand and Hawaii copied the format, proof the idea traveled beyond one island.

What it did

More than 6,000 visitors signed in the first two weeks and 150,000 by early 2019; called the first immigration policy of its kind in the world, it won the Sustainable Development Goals, Titanium and Direct Grands Prix at Cannes 2018 plus two D&AD Black Pencils, and Iceland, New Zealand and Hawaii launched their own pledges.

Case pageThe Giant — Palau Pledge film

What you can take

When the message has to be obeyed, put it inside an unavoidable ritual: making the pledge the border stamp means every visitor commits before the first beach, and the law carries the creativity.

Since then

The Palau Pledge became law through the Responsible Tourism and Education Act in November 2018, and by early 2019 it had been signed 150,000 times. The campaign's awards — three Cannes Grands Prix including the inaugural Sustainable Development Goals Lion, two D&AD Black Pencils, and Clio and London International Awards Grands Prix — funded the next phase: a business accreditation programme, a conservation curriculum for schools, and a tracking tool to measure the pledge's effect on behaviour. Its format spread, with Iceland, New Zealand and Hawaii launching their own destination pledges.

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