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The archive · Business Models · Marketing decision · 2010–2016

Everlane publishes the true cost of every item — radical transparency becomes the pitch

Everlane shows materials, labor and transport on every product page and sells without the traditional retail markup.

Everlane

The ideaShow customers exactly what every product costs to make, then sell it to them without the usual retail markup.substantial

What it had to solve

Founder Michael Preysman realized the true cost of a $50–60 t-shirt was about $8 and saw fashion's markup as the problem, not the price.

How it works

Everlane launched in 2010 as a direct-to-consumer online clothing brand built on a single pricing idea: tell customers exactly what a garment costs to make. Founder Michael Preysman, an engineer by background, had realized that the true cost of a $50–60 t-shirt was around $8, and that the gap was pure retail markup.

On every product page Everlane published the breakdown — materials, hardware, labor, duties, transport — followed by Everlane's own price and a comparison with traditional retail. A linen tee with a true cost of $15 sold for $35 while comparable retail was $75. In December 2015 the brand went further with a 'choose your own price' clearance sale, offering three prices per item where the lowest covered only production and shipping.

The model worked as both pricing and marketing. An invite-only email launch drew 60,000 subscribers in five days, creating a waiting list and an exclusive feel; by 2016 the brand had raised over $18M in investment. The company's own 'about' page still leads with radical transparency, and its cost-breakdown format has been imitated across direct-to-consumer retail.

Why it lands

  • It made the hidden economics of fashion visible and compared them with a concrete 'traditional retail' reference point.
  • It gave customers a reason to trust the price rather than bargain for it — the opposite of a discount strategy.
  • It turned a cost sheet into shareable content and a brand story, not just a transaction detail.
  • The 2015 choose-your-price sale proved the model could be pushed further, into pricing itself.

What it did

The transparency model built a devoted following and funded growth: 60,000 sign-ups in the first five days via invite list, and $18M raised by 2016 — the tee-launch 'like an iPhone' became a retail template.

Their siteEverlane's own radical transparency page

What you can take

When the cost structure is the story, publish it — transparency converts what would be an ordinary product page into the brand's proof of trust.

Since then

Radical transparency stayed Everlane's central positioning and was copied widely in direct-to-consumer fashion. The company later extended the idea to factory disclosure and a Black Friday fund for factory workers. Transparent cost breakdowns became a normal feature of DTC retail pitches rather than a novelty.

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