The archive · Product Ideas · Product decision · 2024–2025
Friend's AI pendant does no tasks — it just texts you like a friend, for $99
A $99 glowing pendant that deliberately refuses to be an assistant: it listens to your day and texts support, with no screen or subscription.
Friend
What it had to solve
Founder Avi Schiffmann first built a productivity pendant called Tab, then decided no startup would beat Apple or OpenAI at being an assistant. He pivoted the same hardware idea to the opposite job: companionship — a device that is simply there for you, like a friend.
How it works
In July 2024, 22-year-old founder Avi Schiffmann introduced Friend, an AI companion that lives in a round, glowing pendant worn around the neck or clipped to clothing. He described the device in his own launch post as an "expression of how lonely" he had felt — and in interviews defined it as deliberately not a productivity tool.
The concept came from subtraction. Schiffmann's earlier idea, a pendant called Tab, was built to transcribe meetings and manage tasks; he abandoned that direction after concluding no one would beat Apple or OpenAI at building an assistant. Friend, by contrast, has no screen, no voice, and no chores: it listens, and it replies with text messages that are supportive, validating and encouraging.
The hardware is intentionally simple — Schiffmann called it "a fancy Bluetooth microphone with a shell around it" — a $99 orb with a necklace-and-USB-C power design by Bould, the studio behind the Nest Thermostat. It connects to a phone app, captures ambient moments or direct speech through a button, and messages back through the app; there is no subscription.
The launch film made Friend one of the most discussed AI gadgets of 2024, with reactions ranging from enthusiasm to alarm. Pre-orders opened at $99 with the first 30,000 units planned for January 2025, and by December the company had raised roughly $8.5 million in total. Schiffmann framed the product as an answer to a loneliness crisis, insisting it was a complement to human friendship rather than a replacement.
Why it lands
- Subtraction was the strategy: refusing tasks, screens and voice gave the product an identity no mainstream assistant could copy.
- Text-only replies made conversations feel familiar and natural instead of competing with synthetic voice assistants.
- Ambient presence — listening across the day and interjecting — differed from the session-based chat of earlier AI companions.
- Tying the companion to hardware made the relationship feel owned and physical, like a Tamagotchi rather than a website.
- A $99 price with no subscription lowered the commitment and kept the pitch purely emotional.
What it did
The launch film went viral to sharply mixed reactions; pre-orders opened at $99 and Friend announced plans to ship its first 30,000 units in January 2025. By December 2024 the company had raised another $5.4 million — about $8.5 million in total — and roughly 10,000 people were chatting with its AI companions.
What you can take
Refuse the category you are told to compete in: instead of out-featuring AI assistants, Friend removed features — no screen, no tasks — until the only thing left was the relationship itself.
Since then
Friend opened pre-orders at $99 in July 2024 and planned to ship its first 30,000 pendants in January 2025. In December 2024 The Verge reported that the company had raised another $5.4 million — about $8.5 million in total — and that roughly 10,000 people were using its web-based AI companions, with a 5,000-unit pilot batch planned after the initial hardware release. Public debate about always-listening AI companionship remained sharply divided, while Schiffmann continued to position Friend as a digital-relationships company rather than a gadget maker.
Sources
- Your new AI Friend is almost ready to meet you
- Friend's AI chatbots have issues — and they want your help
- New 'Friend' Necklace Offers AI Companionship
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