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The archive · Product Ideas · Product decision · 2025

Philips lets you 3D-print its spare parts at home — Fixables

No shipping, no wait: Philips publishes free printable files for its own spare parts, with Prusa Research hosting them — two Silvers at Cannes.

Philips · LePub

The ideaTurn the manufacturer itself into the parts supplier: publish free 3D-printable files of official spare parts instead of selling or shipping plastic componentsincremental

What it had to solve

When a Philips personal-care device breaks, the fix usually means shipping, wait, or a replacement. Philips wanted a repair route that costs the customer almost nothing and keeps the product in use.

How it works

Philips launched Fixables in May 2025, a repair platform built with Czech 3D-printer maker Prusa Research and agencies LePub Amsterdam and Milan. The idea: publish the files of official spare parts so anyone with a 3D printer can make their own. The first part released was a 3mm comb for one of Philips' shavers, distributed free through Prusa's Printables.com.

The fix addresses a real consumer breakage point on shavers and trimmers: small plastic attachments get lost or snap, and because the replacements were hard to get, the whole device went to the bin. Philips instead made the file free, so the cost of repair collapses to the plastic filament in the user's own printer.

The launch was deliberately small — primarily in the Czech Republic, a market with a strong maker community — with a request board where users could ask for parts that don't exist yet. Reviewers read it as a sign of a shift toward repairable hardware, with Logitech's iFixit collaboration the obvious precedent.

At Cannes Lions 2025 the work took two Silver Lions in Design: Sustainability-Focused Design and Innovation in Design. No sales or repair numbers have been published, so the case is carried by the mechanism rather than by results.

Why it lands

  • A downloadable file costs nothing to inventory, ship or store — distribution becomes the user's printer.
  • Circularity lands as the customer's own convenience, not as a moral message.
  • Prusa's Printables platform gave the files a ready-made maker audience and credibility.
  • Starting with one comb kept the pilot cheap and let the idea be proven before scale.

What it did

The files are free to download and print, so a parts failure no longer forces a new device. Cannes Lions 2025 gave it two Design Silvers — Sustainability-Focused Design and Innovation in Design.

Case pageFixables on The Work

What you can take

Make repair free through distribution: a printable file has zero inventory and zero shipping, and the effort moves from the supplier to the user's own printer.

Since then

The Fixables platform remains live on Printables.com with the Philips-branded parts library, and the project has been covered by leading tech press globally (Tom's Hardware, Engadget, TechSpot, The Verge).

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