The archive · Small Business & Money · Product decision · 2009–2019
750 Words: Buster Benson's private journaling side project becomes a $20k/month business
Keep one private habit as the whole product, grow it by word of mouth, and ask the community whether to charge — the site hit $20k/month.
750 Words
What it had to solve
Buster Benson, a serial project builder with a creative-writing degree, launched 750 Words, a private journaling site, while holding down a full-time career and spinning other plates: Amazon, the Robot Co-op's 43things, an early iPhone app, a Seattle art gallery, then Habit Labs and its VC-backed health startup. Ten years in, the quiet writing site was the plate that kept spinning.
How it works
750 Words is a private journaling site that asks you to write 750 words every day — roughly the daily practice known as morning pages — and nothing about it was designed to scale. Buster Benson, who earned a creative-writing degree before learning to code at Amazon, launched it as one more plate in a life of spinning projects: he co-founded the Robot Co-op behind 43things, built an early iPhone app, ran a Seattle art gallery and bar, and later co-founded Habit Labs, whose healthmonth.com raised venture money. A decade on, the unglamorous writing site was the project that worked.
The product's discipline was subtraction. For over ten years the core idea did not change: one habit done well, minimal features, no pivots. It grew entirely through word of mouth — no ads, no SEO tricks — and its stickiness came from streaks, with badges Benson says he never expected to need at 2,000 or 3,000 days. His own rules, repeated by readers years later, were 'intentional unoptimization' and a warning that the biggest requirement was not to try to do other things at the same time.
Monetization was a conversation with users, not a decision imposed on them. The site ran free, moved to donations, and then to a subscription the discussion put at about $5 a month; when Benson had to make it pay or shut it down, he brought the community into the choice. That transparency built trust that lasted, while he kept taking demanding full-time roles — commenters from his Slack years noted he was head of product for the Slack platform — and shut down the venture-backed health startup around him. As one reader summarised the interview: the writing site was actually the better business.
The numbers stayed modest for years — commenters reading the article's revenue chart put monthly revenue around $2,000 in 2012 — before the interview title's roughly $20,000 a month in 2019, which Benson said was enough for a family of four almost anywhere outside the Bay Area. The Hacker News discussion of the interview drew 355 points and 136 comments, most of them about what a deliberately small business can teach.
Why it lands
- One habit done well beat feature creep: an unchanged core for a decade meant a tiny, focused product that users kept paying for.
- The streak is the retention engine: a private writing streak measured in thousands of days made switching to any rival feel impossible.
- Word of mouth as the only channel forced genuine product-market fit — nobody could be bought or gamed into staying.
- Free-to-donation-to-subscription sequenced trust before revenue, and asking the community to choose pay-or-shutdown turned pricing into shared ownership.
- Running it alongside full-time jobs removed the pressure to grow fast — slow, steady growth is what Benson says he took ten years to appreciate as an anomaly.
What it did
Commenters reading the article's revenue chart put average monthly revenue around $2,000 in 2012; by 2019 the interview title reports about $20,000 a month, which Benson said could support a family of four. The streak became the moat — users with 1,000-, 2,000- and 3,000-day streaks could not switch — and the writing site out-earned the funded health startup he shut down.
What you can take
A product can stay one simple habit, grow purely by word of mouth, and earn users' consent before monetizing — slow, transparent growth can quietly out-earn a funded startup.
Since then
In the 2019 discussion Benson called the site's slow, steady growth 'the anomaly' after a career of projects that got popular fast or died slow. He weighed leaving the Bay Area or a Kickstarter to fund a full-time rebuild instead of another job; asked what he would do with $500 million, he said he would give it back — the first million would go to localization, a mobile app, groups and prompts, and then the site would go free. The product kept its unchanged core; by 2023 a reader counted 569,746 writers, and later commenters noted it still runs on an old stack.
Sources
- I bootstrapped my private-journaling project into a lifestyle business
- I bootstrapped my private-journaling project into a lifestyle business (Hacker News discussion)
spotted an error? The archive wants to know.
Your turn
You just read one. Describe the brief you are staring at, and see who has been given the same problem.
Free account · 3 free questions · no card