What it had to solve
Cuckoo, set up in 2020 by Alexander Fitzgerald, Tommy Toner and Daniel McClure, sells rolling contracts and 12-month plans, promises customers get online within 24 hours, and invests a percentage of every bill in improving internet access around the world.
How it works
Studio Output overhauled the visual identity around the brand's 'feel-good' ethos: the egg motif became a system of 3D shapes squashed, stretched, stacked and sliced, plus egg-themed illustrations and punny 'eggceptional' copywriting, in Barbie pinks, lemon yellows and mint greens.
What it did
The rebrand armed Cuckoo's challenge to incumbents like BT and Virgin Media, whose identities lean techy — staid blues and reds with swooping digital speed cues. No commercial results were reported.
Background
In July 2022, UK broadband challenger Cuckoo unveiled a new visual identity by Studio Output, built around an egg-shaped logo that radiates wi-fi signal. Cuckoo was set up in 2020 by Alexander Fitzgerald, Tommy Toner and Daniel McClure; it offers rolling contracts as well as 12-month plans, promises customers get online within 24 hours, and invests a percentage of each bill in improving internet access around the world.
The identity extends the egg into three-dimensional shapes squashed, stretched, stacked and sliced, alongside egg-themed graphic illustrations and punny copywriting ('eggceptional'), all in a palette of Barbie pinks, lemon yellows and mint greens. Creative Review noted these colours only look more vibrant against 'the staid blues and reds of competitor brands' — BT and Virgin Media Broadband lean heavily techy, emphasising speed with swooping digital elements.
CEO Alexander Fitzgerald framed the brand as a wedge into 'a stodgy and slow-moving sector': 'The winds of change are blowing in telecoms.' No commercial results accompanied the announcement, and Creative Review's one critique — that egg plus pink can drift towards Easter-ad territory — underlines how deliberately the identity breaks category convention.
Why it lands
A challenger identity that works by negation: catalogue every competitor's visual tics, then do none of them.
The system is more than a logo — the egg becomes a flexible kit of 3D shapes and an illustration language.
Documents the rebrand rationale of a founder-led challenger taking on BT and Virgin Media.
What you can take
In a category where every competitor signals the same way — techy blue, speed swooshes — looking 'wrong' for the category is the fastest way to look different.
Since then
The identity launched in July 2022 as Cuckoo pushed into its third year of trading; the source reports no commercial outcomes.
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The sources
- Cuckoo rebrands to usher in a new era of broadband creativereview.co.uk