Introduce Cheetos Flamin' Hot Sweet Carolina Reaper — the brand's hottest flavour to date, named for the world's hottest pepper — exclusively at Walmart to a Gen Z audience.

A TikTok-first campaign invited fans to showcase over-the-top reactions under #CheetosReaperReactions, leaning on stitches and duets to fit how the platform behaves; Chester Cheetah evaluated and scored user reactions, and custom bags featured users' faces.

Products sold out in over 3,100 Walmart stores; the campaign generated more than 2 million video creations and 9.7 billion video views, a 22% ad recall — seven times the industry benchmark — and a 25% awareness lift. It won Frito-Lay an ANA In-House Excellence Award in 2023.

In 2022, Cheetos set out to excite the next generation of Walmart shoppers. Knowing the multicultural Gen Z audience is drawn to hot flavours, the brand introduced its hottest flavour ever — Cheetos Flamin' Hot Sweet Carolina Reaper, named after the world's hottest pepper — sold exclusively at Walmart.

Rather than a conventional media buy, Frito-Lay's in-house team built the launch around TikTok's reaction culture: fans were invited to post their most dramatic responses to the flavour under the hashtag #CheetosReaperReactions, with the promise that Chester Cheetah himself might stitch their videos. The mascot served as judge and director, scoring reactions, and custom bags featuring users' faces added a further creative layer.

The results: sell-outs across more than 3,100 Walmart stores, over 2 million video creations, 9.7 billion video views, a 22 percent ad recall (seven times the industry benchmark) and a 25 percent awareness lift. The work won Frito-Lay an ANA In-House Excellence Award, announced by LBB in December 2023.

The mechanic mirrors TikTok's native behaviour — stitches and duets of dramatic reactions — so the campaign's format was pre-installed in the audience's habits.

Chester Cheetah as judge turns a mascot into a curator, giving fans a reason to perform for the brand account rather than merely at it.

The Walmart-exclusive flavour gave the stunt a concrete commercial goal, and the sell-out metric proves the loop from views to purchase.

An in-house team produced award-winning scale work, notable at a time when most platform-native campaigns come from external agencies.

Hand the mascot the judge's chair and the audience does the advertising — reaction culture turns a new flavour's heat into user-generated content at platform scale.

LBB featured the campaign in December 2023 as an In-House Excellence Winner (2023) in the ANA awards gallery; no follow-up flavour launches are recorded in the source.

FOLLOW THE EVIDENCE

The sources

  1. In-House Excellence Winner (2023): Frito-Lay - Cheetos Reaper lbbonline.com